Sunday, August 30, 2009

Sick and Tired of Paying High Credit Card Fees?

There are a lot of advantages to accepting eChecks or ACH transactions. The most important is cost. You'll save money because there is a simple per transaction fee applied. Unlike credit cards where you have the per transaction, and a percentage of the transaction as a fee.

There are many ways to increase loyalty with the money saved by accepting ACH as compared to credit cards. Some companies pass this savings along to their customers directly by offering a small discount when paying by check. Others use the money to develop frequent buyer programs, etc.

There are other things to note when accepting ACH transactions.

  • Already integrated into most shopping carts.
  • If you can't find a shopping cart, it is easy to develop custom applications.
  • Reduction of administration costs.
  • Clerical account reconciliation costs reduced.
  • Improve relationships with your customers.
  • eChecks eliminate the overhead of processing checks manually.
  • Accelerated availability of funds directly into your account.
  • Elimination of stop payment charges and check reissue costs.
  • Reduced remittance processing costs
  • Reduction of bank service charges.
  • Better cash management forecasting.

Do an audit of your current merchant statement and see how much you could save. If your doing many transactions the savings could be significant.

Sunday, August 23, 2009

The Man Who Stole 130M Credit Cards

Credit card theft on a massive scale. Please do not store your customers credit cards have your provider do it for you. Here is a recent news item out the man who stole 40 million credit card records.

"After his first arrest he bought his freedom from the Secret Service by becoming a confidential informant. Later he was charged with stealing 40 million credit-card records, and his latest caper pushed that number up to 130 million. He's 28, has a high-school education, and his motto is "operation get rich or die tryin' ". And he's your worst nightmare. more..."

Saturday, August 8, 2009

Secure Payment Web Page Features You Need

These days most payment processors offer a securely hosted payment page. These pages make it easier for the merchant to accept payments on their website. Each one seems to be a little different from the other. There are many to choose from so what features should you look for before signing up with a provider?

Payment Card Industry Compliance
This is an easy one, the Payment Gateway and the form you use should be PCI compliant. Most are, if your unsure ask your provider. If they are not compliant switch providers.

Customizable Secure Page
Some payment forms are very customizable while others only give you a very basic layout that your stuck with. Here are some options you should be aware of.

Look and feel items such as the color and logo of the form should be able to be changed to match your site. You don't want customers to see a totally different looking web site when they check out. They may be scared off.

Some advanced forms allow you to change not only colors, but the form fields your customers have to fill out. For example you can make shipping address mandatory and hide company name. Also pre-filling those fields so a customer cannot change certain items when they are at the payment page is desirable.

Configurable fields allow you to add a field such as invoice number or customer ID. It allows you to use the language your customers are familiar with. Even more advanced applications allow you to choose what type of data you want in your configurable field such as telephone number, email, etc.

Page flow. Where should your customers go after a sale has been approved or declined. Do they have the option to post those values back to you so your shopping card database can stay updated.

Special instructions to your customers before, during and after the sale. This helps direct your customers using your own language.

Payment Methods Accepted
The payment page almost always is set up to accept credit cards, but what about eChecks. If you want to give your customers an alternate way to pay look out for this feature.

Single and Recurring
Not all transactions are are for today. Make sure your provider has single and recurring type payments configurable on your securely hosted payment page.

Ease of Use
How easy is it to set up your payment page? It should be a very straight forward process with a clean interface. When your done you should be able to copy the HTML code into your website easily.

Hopefully that helps to explain the securely hosted payment page. Oh and don't forget you shouldn't have to pay extra for this!

Options for Accepting International Payments

There are few choices when trying to set up international payments for your ecommerce website. PayPal and Stripe are great options for those...